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Leadership & HR

Change Leadership, Workforce Planning & Business Resilience

A practical leadership programme covering change diagnosis, stakeholder alignment, workforce capability planning, adaptability, operating-model redesign, continuity, crisis leadership and continuous improvement. The curriculum draws on the World Economic Forum Future of Jobs 2025 report, LinkedIn workplace learning research and ISO 22301 business-continuity principles.

  • ✓ 9 weeks · 35 lessons
  • ✓ 12-month access
  • ✓ AI Business Tutor
  • ✓ Activates automatically after ICICI Bank confirms payment
  • ✓ Bank financing assistance

Questions first? Talk to the Business Counsellor · See all 35 lessons

What you will work on

  • ✓Change Diagnosis and Transformation Outcomes
  • ✓Stakeholder Alignment and Change Communication
  • ✓Future Skills and Workforce Capability Planning
  • ✓Operating Model and Process Redesign
  • ✓Adaptability, Manager Practice and Team Adoption
  • ✓Business Continuity and Critical Operations

Who should consider it

  • •Founders, MSMEs, professionals and learners interested in the relevant business pathway
  • •Programme selection should match the learner's business stage and implementation goal

Full curriculum

9 modules · 35 lessons

Every core lesson follows the same teaching flow: what you need to know, a step-by-step method, a worked Indian business example, a ready-to-use template, common mistakes, a 20-minute action task and a prompt for the AI Business Tutor.

Read a free lesson →
Change Diagnosis and Transformation OutcomesDiagnose the case for change, define measurable outcomes and distinguish symptoms from root constraints. Applied deliverable: A transformation charter with outcomes, scope and assumptions. Primary reference: World Economic Forum Future of Jobs 2025 — https://www.weforum.org/publications/the-future-of-jobs-report-2025/digest/4 lessons
  1. Change Diagnosis and Transformation Outcomes: Foundations and DiagnosticFree preview
  2. Change Diagnosis and Transformation Outcomes: Metrics, Evidence and Decision Rules🔒
  3. Change Diagnosis and Transformation Outcomes: Workflow, Governance and Risk Controls🔒
  4. Change Diagnosis and Transformation Outcomes: Implementation Lab and Review🔒
Stakeholder Alignment and Change CommunicationMap influence, concerns and communication needs across leaders, teams, partners and customers. Applied deliverable: A stakeholder strategy and communication rhythm. Primary reference: LinkedIn Skills on the Rise 2025 — https://www.linkedin.com/business/talent/blog/learning-and-development/skills-on-the-rise4 lessons
  1. Stakeholder Alignment and Change Communication: Foundations and Diagnostic🔒
  2. Stakeholder Alignment and Change Communication: Metrics, Evidence and Decision Rules🔒
  3. Stakeholder Alignment and Change Communication: Workflow, Governance and Risk Controls🔒
  4. Stakeholder Alignment and Change Communication: Implementation Lab and Review🔒
Future Skills and Workforce Capability PlanningAssess role and skill shifts, prioritise capability gaps and select build, buy, borrow or automate responses. Applied deliverable: A workforce capability matrix and learning roadmap. Primary reference: World Economic Forum Skills Outlook 2025 — https://www.weforum.org/publications/the-future-of-jobs-report-2025/in-full/3-skills-outlook/4 lessons
  1. Future Skills and Workforce Capability Planning: Foundations and Diagnostic🔒
  2. Future Skills and Workforce Capability Planning: Metrics, Evidence and Decision Rules🔒
  3. Future Skills and Workforce Capability Planning: Workflow, Governance and Risk Controls🔒
  4. Future Skills and Workforce Capability Planning: Implementation Lab and Review🔒
Operating Model and Process RedesignAlign roles, decision rights, workflows, technology and governance with the future operating model. Applied deliverable: A target operating model and transition backlog. Primary reference: OECD Digitalisation of SMEs — https://www.oecd.org/en/topics/digitalisation-of-smes.html4 lessons
  1. Operating Model and Process Redesign: Foundations and Diagnostic🔒
  2. Operating Model and Process Redesign: Metrics, Evidence and Decision Rules🔒
  3. Operating Model and Process Redesign: Workflow, Governance and Risk Controls🔒
  4. Operating Model and Process Redesign: Implementation Lab and Review🔒
Adaptability, Manager Practice and Team AdoptionEquip managers to set priorities, coach through uncertainty, remove friction and reinforce new behaviours. Applied deliverable: A manager adoption toolkit and team learning cadence. Primary reference: LinkedIn Workplace Learning Report 2025 — https://www.linkedin.com/business/talent/blog/learning-and-development/2025-workplace-learning-report4 lessons
  1. Adaptability, Manager Practice and Team Adoption: Foundations and Diagnostic🔒
  2. Adaptability, Manager Practice and Team Adoption: Metrics, Evidence and Decision Rules🔒
  3. Adaptability, Manager Practice and Team Adoption: Workflow, Governance and Risk Controls🔒
  4. Adaptability, Manager Practice and Team Adoption: Implementation Lab and Review🔒
Business Continuity and Critical OperationsIdentify critical products, dependencies, recovery priorities and continuity arrangements. Applied deliverable: A business-impact assessment and continuity action plan. Primary reference: ISO 22301 Business Continuity — https://www.iso.org/standard/75106.html4 lessons
  1. Business Continuity and Critical Operations: Foundations and Diagnostic🔒
  2. Business Continuity and Critical Operations: Metrics, Evidence and Decision Rules🔒
  3. Business Continuity and Critical Operations: Workflow, Governance and Risk Controls🔒
  4. Business Continuity and Critical Operations: Implementation Lab and Review🔒
Crisis Leadership, Decisions and RecoveryEstablish escalation, crisis roles, decision records, communication protocols and recovery reviews. Applied deliverable: A crisis-management playbook and recovery dashboard. Primary reference: ISO 22301 Business Continuity — https://www.iso.org/standard/75106.html4 lessons
  1. Crisis Leadership, Decisions and Recovery: Foundations and Diagnostic🔒
  2. Crisis Leadership, Decisions and Recovery: Metrics, Evidence and Decision Rules🔒
  3. Crisis Leadership, Decisions and Recovery: Workflow, Governance and Risk Controls🔒
  4. Crisis Leadership, Decisions and Recovery: Implementation Lab and Review🔒
Benefits Realisation and Transformation CapstoneMeasure adoption and business outcomes, capture lessons and create a continuous-improvement system. Applied deliverable: A benefits scorecard and 90-day transformation execution plan. Primary reference: World Economic Forum Future of Jobs 2025 — https://www.weforum.org/publications/the-future-of-jobs-report-2025/digest/4 lessons
  1. Benefits Realisation and Transformation Capstone: Foundations and Diagnostic🔒
  2. Benefits Realisation and Transformation Capstone: Metrics, Evidence and Decision Rules🔒
  3. Benefits Realisation and Transformation Capstone: Workflow, Governance and Risk Controls🔒
  4. Benefits Realisation and Transformation Capstone: Implementation Lab and Review🔒
Applied practice, case studies and revisionWorked scenarios, common mistakes and a timed mock3 lessons
  1. Change leadership and workforce resilience: worked case studies and applied scenarios🔒
  2. Change leadership and workforce resilience: common mistakes, misconceptions and self-check Q&A🔒
  3. Change leadership and workforce resilience: revision sheet and self-test with answer key🔒

Unlock all 35 lessons with 12-month access and the AI Business Tutor.

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Before you choose a programme

Which programme should I choose?

Choose a focused programme for one defined business problem. Consider Growth Partner when you need to work across several business functions over the year. The free Business Diagnostic and the Business Counsellor can help you narrow it down.

How do I pay and when does access start?

Click Enrol now on any programme, sign in or create your free Business LMS account, and pay the one-time fee on the company checkout through ICICI Bank’s secure page. Access activates automatically after ICICI Bank confirms the payment — usually within minutes. If the bank's confirmation is delayed, support helps. Payments are collected by Lex Orbis Education (OPC) Private Limited.

Can I pay in instalments or EMI?

ZELVU Business does not offer instalments or EMI: every programme fee is paid in full, upfront. If you would like a bank or NBFC to finance the fee, apply on the Fees & Bank Financing page. The lender assesses your application, completes KYC and shows its own loan terms before you sign; if it approves, it pays ZELVU the full programme fee, your programme unlocks for its full access period, and you repay the lender under its agreement. Approval is the lender's decision and is not guaranteed.

Is this a subscription or a loan?

Neither. Every fee is a one-time complete programme fee with a fixed access period and no automatic renewal. ZELVU Business is not a lender: if a bank finances your fee, the loan is between you and the lender, on its terms. The programme fee is the same either way.

How does the 3-day free trial work?

Create a free account and explore the Business LMS, reading material, AI tutor and tools for 3 days with no payment details. One trial per account. The trial does not create a paid enrolment and nothing is charged when it ends.

What is the difference between learning pace and access period?

The learning pace (shown on each programme page) is the guided schedule for finishing the lessons and implementation tasks. Access is 12 months from activation, so you can revisit the material and tools well after you finish.

Can I get help choosing without paying?

Yes. Use the free diagnostic, ask the Business Counsellor, or send an enquiry and choose Admission updates. An enquiry never reserves a place or charges anything.

Are revenue, customers or funding guaranteed?

No. These are educational and business-support programmes. Outcomes depend on your business, implementation and market conditions. AI guidance can be wrong and does not replace regulated professional advice.

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Need help choosing?

Run the Business Diagnostic if you are not sure which pathway matches the current constraint. If your needs move across several functions, compare the Growth Partner 12-month all-access programme.

One-time fee

₹9,999

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